Multi-year Accessibility Plan 2023-2028

Message from the President

M&P Tool Products Inc. strives to meet the needs of its employees and customers with disabilities and is working hard to remove and prevent barriers to accessibility. M&P Tool Products Inc. is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). This Accessibility Plan outlines the steps we are taking to meet those requirements and to improve opportunities for people with disabilities.

Our Accessibility Plan shows how M&P Tool Products Inc. will play its role in making Ontario an accessible province for all Ontarians.


This Accessibility Plan outlines our achievements, strategies, and actions taken to identify, prevent and remove barriers for persons with disabilities between 2023 and 2028. Our plan shows how we will play our role in making Ontario an accessible province for all Ontarians. To date, we have made progress as it relates to serving individuals with disabilities. Specifically, we have advanced how we provide customer service, updated our website to meet accessibility requirements, provided accommodation for employees with disabilities, and introduced accommodation into the recruitment and hiring procedure. However, we still have work to do including, growing our accommodation program, providing accessibility training to existing employees, constructing accessible public spaces, and accomplishing our strategic priorities related to diversity and inclusion. We are working hard to fulfill our requirements.

Past achievements to remove and prevent barriers to customer service

In 2022, we implemented accommodations for employees and visitors with disabilities in our emergency evacuation plans. In 2023, we updated our accessible parking spaces and in 2024, we published our Accessibility Policy and this Accessibility Plan on our website, which addresses how we serve all customers including people with disabilities and how we have removed and will prevent barriers. The Accessibility Policy covers multiple areas including assistive devices, communication, service animals, support persons, notice of temporary disruption, training, information and communications, and employment. Moreover, M&P Tool Products Inc. welcomes feedback on how we provide accessible customer service for workplace related visits by any person(s). Feedback will help us identify barriers and respond to concerns.

Individuals will be notified of how to provide feedback in the following ways:

  • In the Accessibility Policy and the Accessibility Plan, available on our website.

Individuals who wish to provide feedback on the way M&P Tool Product Inc. provides services, or facilities to persons with disabilities can do so by visiting our website www.spaceaidmfg.com and clicking on the feedback link which can be found in the Accessibility link at the bottom of the home page.

Information and Communications

M&P Tool Products Inc. is committed to making our information and communications accessible to people with disabilities. To this end, our website was amended early in 2024 to meet the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.0 Level AA website requirements. All additional information to the website, including web-based applications and web content will continue to meet the WCAG requirements.


M&P Tool Products Inc. is committed to fair and accessible employment practices. As of December 2023, we have been notifying job applicants, volunteers, and new employees that accommodations can be made during recruitment, hiring, and as soon as practicable after beginning their employment. In 2024, we updated our Employment Policy to ensure compliancy with Ontario’s accessibility laws.


M&P Tool Products Inc. is committed to providing training in the requirements of Ontario’s accessibility laws and the Ontario Human Rights Code as it applies to people with disabilities.
AODA training is required if you:

  • Are a paid worker.
  • Volunteer
  • Are an existing or new worker.
  • Provide services, or facilities on behalf of your organization.
  • Develop an organization’s policies (e.g., board member)
  • Make changes to your organization’s accessibility policies.
  • Are an existing worker and start a new position.

We train every person as soon as practicable after being hired and provide training in respect of any changes to the Accessibility Policy. We maintain records of the training provided including:

  • Name of individual trained
  • Date of completion
  • Training topics included.

Strategies and Actions


One of our goals is to grow and expand our existing employment accommodation program to better serve our employees. As well, when creating new policies, procedures, and practices, we will ensure that they are carefully reviewed to prevent barriers to employment.


Is committed to providing training to all new employees during their onboarding orientation and to existing employees on the following:

  • The purpose of the AODA
  • Our Accessibility Policy
  • The accessibility standards and the Ontario Human Rights Code as it relates to accessibility and disability.

In addition to the above initial training, we will implement annual refresher training for customer facing roles, whether that be through our existing training platform, via guest speakers, or delivered in another format.

Design of Public Spaces

M&P Tool Products Inc. will meet accessibility laws when building or making major changes to public spaces.

Reviewing feedback

We will monitor and evaluate any feedback related to accessibility M&P Tool Products Inc. has received throughout the year. This information will be used to continuously improve our processes and may be integrated into our accessibility reports and/or our Accessibility Plan.


If, through public consultation, feedback and our own accessibility action and planning processes, we determine that the Accessibility Plan needs revision, we will update it to reflect these insights however, the Accessibility Plan will be updated at least once every five (5) years. Revisions will be available on our website and will be provided in alternative formats on request.